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WhatsApp says its service is back after an outage disrupted messages

The WhatsApp icon is seen on an iPhone in Gelsenkirchen, Germany, on Nov. 15, 2018.
Martin Meissner
/
AP
The WhatsApp icon is seen on an iPhone in Gelsenkirchen, Germany, on Nov. 15, 2018.

Updated October 25, 2022 at 10:14 AM ET

LONDON — WhatsApp said service on the popular chat app has been restored following a brief outage Tuesday that left people around the world complaining that they couldn't send or receive messages.

According to Downdetector, which tracks outage reports, people started reporting problems around 3 a.m. EDT. About two hours later, users started posting online that WhatsApp was back to normal.

A WhatsApp spokesperson said the company was aware some people were having trouble sending messages and that it has fixed the issue and apologized for any inconvenience.

Meta, previously known as Facebook, bought WhatsApp in 2014. It's wildly popular especially outside of the U.S., where many people use it for everyday communication.

Copyright 2022 NPR. To see more, visit https://www.npr.org.

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